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Last updated: 25 December 2025

At Anira Collections, customer satisfaction is important to us. Please read our Refund & Cancellation Policy carefully.

1. Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order.

  • Once an order is shipped, it cannot be cancelled.

2. Returns

  • Due to the nature of fashion/imitation jewellery, returns are accepted only in case of damaged, defective, or incorrect products.

  • A complete and unedited unboxing video is mandatory to claim any damage. The video must begin by clearly showing all four sides of the sealed parcel and continue without any cuts or pauses until the product is fully opened.

  • In case of any damage, the same product will be replaced after we receive the damaged one. Return shipping is to be handled by the customer.

  • Customers must notify us within 48 hours of delivery with unboxing photos/videos.

3. Refunds

  • Approved refunds will be processed to the original payment method within 7–10 working days.

  • Shipping charges (if any) are non-refundable 

4. Non-Refundable Items

  • Products damaged due to misuse or wear and tear

  • Items returned without original packaging

  • Items reported after the allowed return period

5. Contact for Returns

To initiate a return or refund request:

📧 Email: contactus@aniracollections.com

📞 Phone: +91 97784 70295